Terms and Conditions

General Terms and Conditions of the Swiss Climbing School La Dôle (hereinafter referred to as ESED):

Registration for ESED activities, camps, or services implies acceptance of these general terms and conditions.

1. All information provided to clients is subject to change based on weather conditions, snow cover, and the opening of ski lifts.
2. Instructors

All ESED instructors have completed training validated by Youth and Sport or mountain guide training recognized by the Swiss Mountain Guides Association (ASGM).

3. ESED disclaims all responsibility in case of accident. Each participant must have their own accident insurance. In the event of an accident, participants or their legal guardians authorize instructors, course leaders, or any other responsible person to take all necessary measures in their interest and, therefore, to call upon emergency medical services if required. Any related costs are the responsibility of the participants.

Persons participating in activities, camps, or services provided by ESED are not covered by the school’s insurance. Each participant must insure themselves against the risks inherent in this type of sporting activity. Mountain sports are a risky activity. REGA insurance covers search, rescue, and repatriation costs. It is mandatory to participate in our activities.

4. Prices

ESED prices are visible on our website, on booking confirmations, and on the school’s various advertising materials.

The indicated prices include the supervision and teaching services provided by ESED instructors and exclude all other services (insurance, ski lift pass, equipment, transport, and meals unless otherwise specified).

5. Payment

Courses are paid for upon booking.

You can pay for your course using the following methods:

-> By bank transfer (IBAN)

-> Visa, Mastercard, Maestro bank card, via a MyPos link

-> TWINT

-> Cash if previous payment methods are not possible

6. Specific Camp Conditions

-> Camps have specific additional general conditions, particularly cancellation conditions, that supplement these general conditions.

-> Camps are primarily conducted in French and/or English to the best of our ability.

-> Camps take place in all weather conditions. Interrupted camps are not refunded.

7. Cancellation or Interruption of Activities by the Client

Any activity booking can be canceled or modified before the start of the activity under the following conditions:

• Cancellation 60 to 31 days before the start of the activity: 20% of the amount due
• Cancellation 30 to 15 days before the start of the activity: 50% of the amount due
• Cancellation 14 days or less before the start of the activity: 100% of the amount due

Specific conditions for corporate outings: deposits (from 50% to 100%) will be requested before corporate outings; these will be retained in case of cancellation or withdrawal of participants, regardless of the timing.

Camps have specific cancellation or interruption conditions that supplement these general terms and conditions.

Any service not used by the client, for whatever reason (including illness), cannot be reimbursed. In no case can ESED be held responsible for circumstances of force majeure, unforeseen events, or actions of third parties.

The booking cannot be canceled by the client if the requested instructor is injured or ill. ESED undertakes to replace them subject to availability.

Interruptions in the operation of ski lifts do not justify a reduction or damages if they are not due to an act of will by ESED. ESED cannot be held responsible in such cases and will not issue any refunds in the event of cancellation.

It is recommended to take out cancellation insurance. Subscribe directly with an insurer.

8. Image Rights

The client grants ESED authorization to publish, display, or distribute photographs and videos taken during activities.

This authorization is valid for all uses (publications, website, etc.).

If you do not wish to grant your authorization, please notify us.

9. Disputes

The parties will endeavor to resolve amicably any difficulties that may arise in the execution of the contract. If an amicable agreement cannot be reached, only Swiss law will apply.

10. Data Protection Provisions

10.1 ESED is committed to maintaining a high quality and secure service for its clients and ensures compliance with GDPR requirements.

Data protection is a matter of trust, and that matters to us. We respect you and your privacy. Similarly, we strive to ensure the protection of your personal data and its processing in accordance with legislation.

10.2 The personal data collected is limited. It consists only of the data you provide to us during a booking and which is necessary for the proper functioning of our organization.

10.3 Your personal information is used only for internal purposes and is never sold to third parties.

However, you must be fully aware that transmitting information via the Internet and other electronic channels carries certain security risks. We cannot guarantee the security of information transmitted through these channels.

10.4 Upon your registration with ESED, your email address may be used to send you targeted information such as newsletters. You have the right to unsubscribe at any time using the link at the bottom of the email or by contacting ESED.

ESED

Swiss Climbing School La Dôle

CP 252 La Bouriaz 1265 La Cure – Switzerland